Shipping policy
Shipping Policy
At Puppihood, we proudly ship across Australia.
Processing Time
Orders are processed within 1–3 business days after purchase.
Shipping Time
Estimated delivery time is 7–14 business days, depending on your location.
Please note that delivery times may vary during peak periods or due to customs or carrier delays.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Delayed or Lost Packages
If your order has not arrived within 20 business days, please contact us and we will investigate the issue.